Manager My Users

As the Administrator A CargoSmart User (CargoSmart User Account) with Administrator A CargoSmart User (CargoSmart User Account) with Administrator only permissions. This user manages the relationship between the company and the CargoSmart system by managing the company's general user accounts and the company's subscriptions to various CargoSmart products and services. only permissions. This user manages the relationship between the company and the CargoSmart system by managing the company's general user A CargoSmart User (CargoSmart User Account) with no administrative permissions. accounts and the company's subscriptions to various CargoSmart products and services., you are entitled to add To open Normally this term is used as a button or command. Meaning to launch an application, service, or dialog window. a window or launch a command that allows new information to be included or appended. and remove users in your company account. You may also modify the profiles you have created for each user at any time.

Create New User Profile

You may add a new user to your company account at any time. You have the option to grant To give permission or access. additional privileges to various CargoSmart functions and features, such as online shipment One or more packages being transported in one or more containers. viewing, shipment e-mail Electronic mail. notifications, and booking Arrangements with a carrier Any individual, company, or corporation engaged in transporting goods., often a steamship or airline, for the acceptance and carriage of passengers or freight (a) The price paid to the carrier for the transportation of goods or merchandise by sea from one place to another. (b) Freight is also used to denote goods which are in the process of being transported from one place to another.. rights. In addition, you can limit the scope of shipments for online viewing access and e-mail notifications, by assigning a user shipment coverage based upon specific criteria defined by you. Please refer to User Shipment Coverage for more information.

From My CargoSmart Center:

Tips Links to additional help documentation that relates to the context of the current dialog or form. Links to additional help documentation that relates to the context of the current dialog or form.: By selecting View Shipment Details Additional information related to or conceptually associated to the selected item. under Online Information Sharing, you will grant the user the ability to access company shipment information online.

By selecting View Shipment Details under Online Information Sharing, you will grant the user the ability to access company shipment information online.

Under Shipment Exception Alert Sharing, you can activate exception alert e-mails by selecting from the choice of alerts under the booking change and arrival date change menus. Exception alert e-mails are only generated when certain preset shipment criteria values have changed (e.g., vessel ETA date change, booking status change).

Under Milestone A marked event in a shipping cycle. Notification Sharing, you may select milestone notification e-mails from a variety of menus under booking, container An ISO standard reusable metal unit in which merchandise is packed and shipped by vessel, truck, or rail. See: Container type Container classifications that adhere to ISO standards. For example, Flat-rack, General Purpose, and Reefer are container types., for further information., and documentation/payment status The status of a payment instruction. menus. Milestone notification e-mails are automatically generated during the course of a normal shipment cycle when certain milestones have been reached (e.g., arrival at first port (a) Harbor with piers or docks; (b) Left side of a ship when facing the bow; (c) Opening in a ship's side for handling freight. of load, empty container returned to carrier ).

You may also assign a user shipment coverage to restrict the scope of shipments for online viewing and e-mail notifications. Refer to User Shipment Coverage for more information.


In Create Booking Request settings, you can activate automatic e-mail booking receipts, grant viewing of carrier rate The fee that the carrier charges for a particular service. reference information, and set the preferred units of measurement for the user.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

After you select the user access settings:

Modify User

From My CargoSmart Center:

Tip: You may not change the user ID or password.

 

Delete User

From My CargoSmart Center:

View Company User List

As the Administrator, you may view a complete list of active users in your company. You will see the following information for each user: name, user ID, phone, e-mail, user access, and user shipment coverage.

 

From My CargoSmart Center:

Change Administrator

From My CargoSmart Center:

Modify User Access to Create Shipping Instructions

As the Administrator, you may modify a user's access to create shipping instructions at any time.

From My CargoSmart Center:

Modify User Access to Bills of Lading

As the Administrator, you may modify a user's access to bills of lading at any time. You may grant or restrict access to Draft B/L, Original B/L, Sea Waybills and Copy B/L.

From My CargoSmart Center:

Tips: When granting bill of lading access to users, you can also control their scope of access.

If the shipment of an uploaded B/L document falls out of the assigned User Shipment Coverage the system will limit the user's access to that Bill of Lading document.

Else, If the shipment of an uploaded B/L document falls into the User Shipment Coverage, the user will have access to the uploaded Bill of Lading document.

 

 

 

 

Modify User Access to Arrival Notice and Advice Note

As the Administrator, you may modify a user's access to receive Arrival Notice / Advice Note (A/N) at any time.

From My CargoSmart Center:

Tips: If selecting the Batch Mailing format, the A/N(s) will be grouped in a batch and sent to user according to the schedule

If selecting the
Single Mailing format, the A/N is delivered to user once it is received by CargoSmart.

 

 

Modify User Access to Invoices and Payment

As the Administrator, you may modify a user's access to invoice details and payment information at any time. You may grant or restrict access to invoice details, and the ability to create payment instructions A collection of invoices that have been grouped together for the purpose of creating a single payment reference. and execute on line payments.

From My CargoSmart Center:

Tips: When granting invoice query and payment information access to users, you can also control the their scope of access.

If User Shipment Coverage is assigned, assigning a Carrier Office Region will provide additional filtering for access to the invoice/payment details.

If no User Shipment Coverage is assigned, selecting the Carrier Office Region will limit the user's access to invoice/payment information in those specified regions.

If neither User Shipment Coverage nor the Carrier Office Region are employed, the user will have access to all of the company's invoice and payment information.

 

 

 

 

 

Modify User Access to Rate Audit and Inquiry

As the Administrator, you may grant a user access to the Rate Explorer at any time. This enables the user to log into Rate Explorer seamlessly from CargoSmart. The user will be able to perform normal Rate Explorer tasks without having to open a separate application.

From My CargoSmart Center: