If your company Administrator has granted invoice detail rights in your user profile, you will be able to search for invoices that were uploaded by the carrier. You may then perform various actions on the invoice (including printing and settlement, if you have been granted those privileges).
The Invoice Details page provides the freight details related to the Bills of Lading on the invoice, any other incurred charges, and any applicable payment history as well.
Tip: If the invoice has an outstanding balance (or credit), and your Administrator has granted you the proper rights, by selecting Create Payment Instructions, you can create payment instructions for the invoice.
From My CargoSmart Center:
Select Find Invoice Details
Choose a Carrier and enter at least one of the following:
Invoice Number
Bill of Lading Number
Vessel Name
Due Date Range
Select Find Invoice to begin searching
Tip: The list of returned invoices will be displayed below the search criteria. Here you may review the results, drill down to the invoice details, or begin the payment instruction creation process.
From Invoice search results:
Select the Invoice Number
Select Details to display the invoice charge details and associated B/L information
Select Payment History to display the payment history for the invoice
Select Payment Instructions to display the previous payment instruction history for the invoice
Select History Log to display the print, additional print request, and change request history for the invoice
From Invoice search results:
Select the checkbox to the left of the Invoice Number
Select Print Selected Invoices to open the Batch Print Summary window
Select the checkbox to the left of Copy to include Copy invoices in your batch
Select Remove to remove an invoice from the list of documents to be printed
Select Print Now to print the list of documents
Tips: If your search results span multiple pages you can select invoices from the first page, then continue on to the other results pages to select additional invoices. Selecting Print Selected Invoices will include all of the invoices on the Batch Print Summary window.
From Invoice Details:
Select the Invoice Number
Select Print Invoice at the bottom of the page to print Original or CTC invoices
Select Print Copy Invoice at the bottom of the page to print Copy invoices
Tips:
CargoSmart uses digital signatures to ensure that invoices are safe from
the moment they are sent, to when you view them. For more information,
please refer to the steps for Validating Digital Signatures.
Selecting the Print or Print Invoice buttons will open the invoice image
in Adobe Acrobat Reader. You must have Adobe Acrobat Reader 6.0 or higher
installed on your computer to view and print the invoice image. If you
do not have Adobe Acrobat Reader installed on your system, you can download
it from the Adobe Acrobat site (www.adobe.com/products/acrobat/readstep2.html).
You can request additional prints of the invoice print documents from the carrier. At their discretion, the carrier will upload the requested print documents to CargoSmart.
From Invoice search results:
Select the Invoice Number
On the Invoice Details page, select Request Additional Prints
On the request form, verify and correct your contact information if needed
Enter the number of prints requested, select the type of invoices prints requested, enter a request reason, and select Request Additional Prints
The document will change its status to Additional Print Requested
You can request changes to be made to the contents of your invoices and submit them to the carrier. The carrier will review your request and respond accordingly.
From Invoice search results:
Select the Invoice Number
On the Invoice Details page, select Request Change
On the request form, verify and correct your contact information if needed
Enter the proposed changes and select Request Change, and select Request Change
The document will change its status to Change Requested