You can create payment instructions for the invoices. You can view invoices included in the instructions and payment history.
You can pay online or opt for offline payment settlement. For offline payment settlement, you must print the payment instructions, and arrange payment with OOCL by referring to the Payment Instructions Reference Number.
From the menu bar:
Select Invoices and Payment > Invoice View and Print
Enter at least one of the following:
Invoice Number
Bill of Lading Number
Vessel Name
Due Date Range
Click Find Invoice
Select the invoices
Click Create Payment Instructions
If you want to settle the payment instruction offline, select the appropriate OOCL recipient Bank Name and Bank Account
If you have any payment remarks, enter it in the Remarks box
Click Submit Payment Instructions
Note: You can create payment instructions for an invoice only if the invoice has an outstanding balance (or credit). All the invoices that are included in a single payment instructions must be in the same carrier office region. After the payment instructions have been created, a reference number is displayed. This reference number is also sent to OOCL.
From the menu bar:
Select Invoices and Payment > Payment Instruction Search
Enter at least one of the following:
Payment Instructions Reference Number
Invoice Number
Bill of Lading Number
Invoiced Company
Payment Instructions Creation Date Range
Click Find Payment Instructions
From the menu bar:
Select Invoices and Payment > Payment Instruction Search
Enter at least one of the following:
Payment Instructions Reference Number
Invoice Number
Bill of Lading Number
Invoiced Company
Payment Instructions Creation Date Range
Click Find Payment Instructions
Click the reference number
Click Printable Format
Click Print
From the menu bar:
Select Invoices and Payment > Payment Instruction Search
Enter at least one of the following:
Payment Instructions Reference Number
Invoice Number
Bill of Lading Number
Invoiced Company
Payment Instructions Creation Date Range
Click Find Payment Instructions
Select the desired payment instruction and click Pay by CitiConnect
My OOCL Center will direct you to CitiConnect's sign-in page so that you can arrange payments
Note: Currently, the online payment functionality is limited to OOCL shipments for Hong Kong based users.
From the menu bar:
Select Invoices and Payment > Payment Instruction Search
Enter at least one of the following:
Payment Instructions Reference Number
Invoice Number
Bill of Lading Number
Invoiced Company
Payment Instructions Creation Date Range
Click Find Payment Instructions
Click the reference number
From the menu bar:
Select Invoices and Payment > Payment Instruction Search
Enter at least one of the following:
Payment Instructions Reference Number
Invoice Number
Bill of Lading Number
Invoiced Company
Payment Instructions Creation Date Range
Click Find Payment Instructions
Click the reference number
Click the History tab
You can cancel the payment instructions if payment steps have not been initiated.
From the menu bar:
Select Invoices and Payment > Payment Instruction Search
Enter at least one of the following:
Payment Instructions Reference Number
Invoice Number
Bill of Lading Number
Invoiced Company
Payment Instructions Creation Date Range
Click Find Payment Instructions
Click the reference number
Click Cancel Payment Instructions
Click Cancel
